Very disappointed

Dear Vodacom

Very disappointed in the service I have received thus far. I contacted your company on the 10th of October to ask that you investigate why my bill was so high this month. I was advised that your company made a mistake and billed me twice for some whatever thing you did incorrectly. Now today is the 24th of Oct and you proceeded to bill me for your mistake and no one has bothered to contact me to advise me what they are going to do to fix your mistake , I repeat this was your mistake that I am being billed for. You can check my profile I am a loyal vodacom client, I have a cellphone contract, fibre and a data sim package with your company because I believe in your product.

What a joke hey.