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Ashwin D

1 reviews | Active since Aug 2020

07 Aug 2020, 20:19

VERY DISAPPOINTED

Since I moved to contract I have had endless issues with vodacom 4u. The worst service ever.Your consultants don't know what they are doing and need to be up s****ed. I requested a upgrade and everything to remain the same but this has not happened as per request. I signed the agreement the specified the correct stuff on the tablet but only to find out that they saying it's not the case. I requested the agreement and was told to go to the branch. In this pandemic I must go out to get this. Very disappointing

0
Replies (2)
Vodacom
Vodacom's reply08 Aug 2020, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
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Ashwin D's update28 Aug 2020, 12:39
Reviewer Update
Utterly disgusting service