Very disappointed ????

04/04/2016 i phoned the customers services to query about my lines thats blocked for a month now and paid my account in full nou they tod me that im in arrears but still not the 7 th yet and they dont want to unblock my lines because march isnt paid yet!!!!! Im a client at vodacom for 12 years now and i am very very disappointed. I cant believe vodacom is like that with their clients.