PP
Phutipie P

1 reviews | Active since Jun 2021

04 Jun 2021, 21:18

Very disappointed

Vodacom bucks is the worst, I bought the smeg kettle that was on special on the 12th May and my order went through, now 2 days later they tell me they are out of stock and they deducted my money, I told them I don't want my money but my order as my money was already by them. Now I see on the Voda bucks my order has been canceled but all along it was still pending awaiting stock at I had requested , now can they please refund me my money

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2021, 10:58
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team