Very disapointed customer

Good day Vodacom

This is a follow up on my Hellopeter complaint.

I contacted MBD as advised and made a payment arrangement.

I have also managed to get the funds and paid an amount of R3000 towards this account.

Again, I need to point out that this account fell into arrears as a result of me being unemployed since 2022.

I have now found employment, however my job appointment is pending due the default listing on my Credit Bureaux profile for this account.

All I'm requesting is a letter to confirm that I have made an arrangement to pay this account.

In my liaison with MBD offices, I have been transferred from pillar to post since last week with no success in resolving my request.

I'm literally at my wits ends and failing to understand why I'm being penalized for trying to do the right thing. Can someone please assist me!!!!!

My contact number: ***