EB
Edward B

1 reviews | Active since May 2013

10 May 2018, 07:33

Very disapointed

I had a call from a representative from Vodacom saying that the monies (R150.00) that had been **********ly taken from my account would be re-deposited into my account. That was on the 5th May 2018. This money has still not been deposited. It seems that it is all talk and no action

0
Replies (2)
Vodacom
Vodacom's reply10 May 2018, 10:31
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 May 2018, 10:59
Official

Dear Edward

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,