Very Disapointed

My 2 x mobile numbers were deactivated yesterday (29/02/2016) but I made payment on the 20/02/2016 (see attached pop) as per the promise to pay sms communication, I also sent numerous emails to [Email Removed] yet your accounts department have not had the courtesy to re-activate my account. Surely a technology savvy organization like Vodacom has the ability to process payments timeously?<br> <br> I also have cell phone contracts with MTN as well as CELL C and have never experienced this level of incompetence with either of them, shame on you Vodacom!<br> <br> Account no: N***9<br>