VERY CONCERNING DATA DEPLETION RATE
VERY CONCERNING DATA DEPLETION RATE. Something is not above board here. 10GIGS depleted in just over 12 hrs??????? ***. Since upgrading last year to a new contract my bill has esclated from under R2000 to over R3000 per month because of additional data that I am needing to buy. My data has never never in all my years with Vodacom been depleted at such rates.
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Vodacom's replyOfficial
25 Mar 2023, 10:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2023, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team