LP
Lucinda P
1 reviews | Active since Nov 2011
16 Aug 2021, 13:57
Very Bad ,unhelpful Customer service
Hi
I app**** for Iphone6 at vodacom the consultant never explain to me about the insurance .My phone got ******, I reported the incident ,I blacklist the sim and the phone .Just because i didnt use the sim for 1 month .i was penalised by Vodacom.I have not return non my debit order .I have been a very good customer . I cant believe a company like them will treat the customer unfairly . I will go twitter and facebook and ombudman .
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Aug 2021, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Aug 2021, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LP
Lucinda P's updateReviewer Update
17 Aug 2021, 10:28Please contact me on ***
LP
Lucinda P's update17 Aug 2021, 10:28
Reviewer Update
Please contact me on ***
LP
Lucinda P's updateReviewer Update
17 Aug 2021, 14:18Good day
I have been not been contacted
I have been not been contacted
LP
Lucinda P's update17 Aug 2021, 14:18
Reviewer Update
Good day
I have been not been contacted
I have been not been contacted