Very bad technical service.

From my point of view a business focused on selling and making money and not on full customer satisfaction. Why? I went there on Saturday morning with a faulty cell phone, wanting to hand it in for repairs. My thoughts were to spend not more than 15 minutes in the shop. Well, it took the "Greeter" 15 minutes to come forward and ask me what my business was. After I told him he handed me a number and told me to wait my turn. At that point there were about 8 people standing in the shop waiting for someone to attend to them. After I got my number I still waited for about 35 minutes before the technician attended to me. On a Saturday morning I assume the shop will be busy as the working class have no time during the week to attend to these problems. In the shop there were about 8 people selling new contracts or upgrading existing ones, and one technician attending to technical problems. So, if you were there to buy, you would more than likely be happy with the service. If you were there to get technical assistance, the service would have made you leave the shop very frustrated and not happy.