KR
Kevin R
1 reviews | Active since Nov 2016
14 Nov 2019, 13:20
Very bad Signal
Good day, we recently bought a 20Gig data monthly sim. We have a Vodacom 4G router at home that we use for this sim, we have the worst connection and cant do anything with this simcard. We still have 18 months on the contract and cant cancel now. We are paying R170 per month for nothing, can someone please assist us with either cancelling this product or give us a new router that will be 100% compatible with the sim.
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Vodacom's replyOfficial
14 Nov 2019, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2019, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team