GB
Greg B

1 reviews | Active since Aug 2012

06 Apr 2016, 14:48

Very bad signal and Internet connection

Hi there<br> <br> We moved into a new place at the beginning of Feb. Since we have moved in both me and my girlfriend have been getting bad signal and very low Internet connection ( most of the time on edge and sitting below 100 KB/s)also our signal drops to nothing constantly.I have had our phones tested and nothing wrong with them. I have also noticed a severe lack of speed across your network wherever we go. Please can we get some answers and or solutions. Otherwise could you cancel my contract and I'll move over to someone that can give me what I pay for.

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Replies (1)
Vodacom
Vodacom's reply06 Apr 2016, 15:39
Official
Hello Gregbr101,

Kindly be advised that your query has been escalated for further review.

Thank you for bringing this instance to our attention.

Best Regards
Vodacom Consumer Website Team