CS
Chantal S

1 reviews | Active since Apr 2018

27 May 2018, 12:05

Very bad signal!!!!!!!!

The problem is still going on with the bad signal. I had a response twice but still no solution!!!!!

0
Replies (3)
Vodacom
Vodacom's reply27 May 2018, 12:41
Official

Dear Customer

We are sorry to hear about the circumstances under which your query has reached us. Our Network team has been made aware of your posting and your previous Service Request. They'll contact you within the next 24 hours.

Kind regards,

Vodacom Consumer Website Team

CS
Chantal S's update30 May 2018, 09:03
Reviewer Update
No one has contacted me yet!!!!!
Vodacom
Vodacom's reply30 May 2018, 09:43
Official

Dear Customer

We refer to your telephonic discussion with Dyllan Canterbury on 18 May 2018 when Dyllan advised that your query is handed over to the Radio Planning and Optimization (RPO) team for trial, which could take 7-14 working days to complete.

Service Request *** is still in hand with Dyllan Canterbury and RPO. As soon as the trial is completed, Dyllan will contact you to provide feedback.

Kind regards,

Vodacom Consumer Website Team