1 reviews | Active since Jan 2017
VERY BAD SERVICES
<p>I have been a customer of vodacom for over 25 years,i have emailed them since october regarding my account,for data that they say i have used and the data that i was beeing billed for.NO one up till now has had the decencey to emailed me back,I went to the walk in centre at the mall,and the saleslady tried for, 1 and a half hour to get some answers,she spoke to 6 people and no onecould assist.I left and are still waiting on there response.How can a company like vodacom not respond to any simple querie.My no is ********** 804,,THUS FAR bad service. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Mr. F Van Reenen
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
We have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Best regards,
Good Day Mr. F Van Reenen
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
We have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Best regards,