1 reviews | Active since Nov 2013
Very Bad Services
Ever since I bought this phone in March 2015, its been problems forever. Most of the time I'm unable to access most Vodacom services and I incur costs because most calls go to voicemail and I have to keep returning them. Vodacom promised to look into this issue and they dismally failed me on this one, as a customer. I wonder what is it they sold me when I bought this phone. Changed simcard and the phone was apparently tested for malfunctions/defects but nothing was found. How can you tell me every time I need to access some services I have to reboot the phone by taking out the battery and simcard, then the phone works. I don't have time for that. Well to cut a long story short, I give up and wish to say \Yello Summer"";3;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885934;877252;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/08 16:59;15/10/08 15:14;NO SERVICE, NO INSTALLATION, NO MANAGER FEEDBACK;***;DSTV;***;I recently decided to invest in the Single View HD Decoder package FULLY INSTALLED OR SO I THOUGHT.<br> <br> After my purchase I was asked to take the voucher I received and contact an Installer in my area after I registered the decoder with Dstv... the decoder was already registered in someone else's name, this I managed to get resolved. <br> then, <br> <br> I proceeded to contact an installer, most shunned me away because they 'DO NOT ACCEPT ANY VOUCHER JOBS'. Finally I find Neil from Universal Installations t/a NS Kyzer Installations who agreed to assist me OR SO I THOUGHT. DESPITE MY BEST EFFORT HE CANCELLED SEVERAL APPOINTMENTS EACH AFTER I HAD TO CONTACT HIM WHEN HE DID NOT HONOR THE TIME AGREED UPON. <br> <br> I proceeded to contact DSTV in hope that they can help WHAT A MISTAKE THIS WAS. <br> CALL1: placed on hold then ended the call <br> CALL 2: Lebo promised to contact me back and did very little to assist NO NOTE OF OUR CONVERSATION WAS MADE<br> EMAIL1: I sent an email to which someone from called me back. THIS PERSON WAS GOING TO EMAIL ME, AND GET THE FAULTS TEAM TO ASSIST. NEVER HAPPENED<br> CALL 3: The SUPERVISOR again took my statement and would get back to me the next day AGAIN EMPTY PROMISES<br> <br> STAY AWAY!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904430;893487;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/08 17:19;15/10/08 15:29;Hijack Repairs Ripoff;;***lin;;One supplier knows how to get paid cash all the time. Wait until the banks are closed and tell them you don't have credit card facilities. This happened at Highway Radiators at 14 Nipper Road New Germany. ***lin informed me on the phone that I could do an EFT. (10 minutes before collecting the car) He did NOT say I must do it before leaving, on HIS computer! ***** Paradise! Then the owner physically restrained me, from leaving. He would not give me the invoice, and forced me to use his PC to pay. <br> DO NOT USE HIGHWAY RADIATORS!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904428;704391;9;5;0;1;0;0;5;NULL;NULL;NULL;15/10/08 17:29;15/10/08 15:32;Amazing Service;***9;Dorcus;Good day please forward t;I called in several times in the call centre querying what was required of me to have my car inspector. The agents I previously spoke couldn't understand the nature of my request until finally I got a hold of Dorcus her telephone etiquette was amazing, she was professional and not only did she resolve my query but she went the extra to insure the documents I previously request were sent to me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;517211;812971;17;2;0;0;0;0;2;NULL;NULL;NULL;15/10/08 17:20;15/10/08 15:35;Total disregard for public safety;7,00E+12;Bus Driver;***;Today the 8th October from 4:45pm on the N2 northbound 135kms outside Kokstad a Translux Bus 4488 Licence ZFD 245 GP is driving with no regard for anyone on the road and I hope to god that there are no people on his bus. He is passing several trucks at a time. He does not obey any laws of traffic and he to make matters worse decided not to wait at a road work stop and came to the front of thee queue to push in. Please tell me how Translux could have someone like this in their employ. This bus driver is going to kill someone on the road. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899423;865418;27;2;0;0;0;0;2;NULL;NULL;NULL;15/10/08 17:31;15/10/08 15:36;SafAir ******** people?;8,51E+12;;***;I had the exact same experience as Christine Scholtz. I also booked for the 299 flight but then my booking was cancelled and yet they happily kept my money. Is Safair running a ****, because then they should be shut down. I have sent several emails to them today already as their call centre is not answering. No response. Not a single response to my desperate pleads and tomorrow they will just say oh sorry you fall outside the special time and the flight is now 900 rand so pay the difference. Not impressed at all.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904433;841051;11;2;0;0;0;0;2;NULL;NULL;NULL;15/10/08 3:08;15/10/08 15:52;Printer cartridge ;;Larissa;;Purchased 5 ink cartridges from Ink 4 less , they refills and they told they half the price of a new one and last just as long as an original one , well one of cartridges only last 2 months where an original prior to buying from them lasted 14 months .<br> This cartridge is used at home by me only no high volume.<br> so i took the cartridge to them and when i explained the situation and giving them dates of all the cartridges i bought for this printer ( originals ) and theres only worked for 2 months , i was told sorry no guarantee and u must pay for another one .<br> I will never go back or ever use refill cartridges from them . , there manager has no managerial skills whatsoever and she is rude to the point of even refusing to give me her name . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904434;748542;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/08 17:55;15/10/08 16:01;Pathetic service from 'CONTROLLER';9,01E+12;;***;Monday 5th October I go to Shoprite Milnerton to buy my cigarettes which costs R50 for 2 packets of Rothmanns, the amount comes off twice so I go to the controller Mrs Jacobs and she says I must wait 24 hours to see if my bank will reverse it which hasn't happened, so the next day I go back which is the 6th so I tell her it hasn't reversed and I'm not paying R20 for bank statement for a R50 back. So she sends my details to head office and tells me to wait a day or 2 for feedback. I go back today which is the 8th and get told there is nothing she can do, what the hell is she doing there if she can't help clients and actually be nice about it. I would understand if it was R2 or R5 but R50 seriously. Pathetic really they are!! And also because they moving to one side of the premises to the next does not mean your merchandisers can ***** up by putting the wrong tags in the wrong place. Bladdy stupid people really, I'm beyond angry with their stupidity!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;6222;748133;11;5;0;1;0;0;5;NULL;NULL;NULL;15/10/08 17:46;15/10/08 16:06;Great attitude and awesome service;6,61E+12;Tshepo and Stuart;***;I sent my Asus in a few days ago for repair. I spoke to Tshepo told me the damage was due to liquid spillage and the repair cost will be more than getting a new laptop. But, he then goes ahead and does a brilliant job of explaining why. It goes deeper than that but suffice to say I could understand his point and he gave me solid advice and what my next steps could be. He is friendly and passionate about what he does.<br> <br> I was so impressed with the service that I decided, no matter what model or where my replacement comes from, what is is, as long as it is supported, guaranteed by Mustek. I then phoned and asked your very friendly and efficient receptionist (who's name I cant remember) if there was anyone that could give me some free advice.<br> Thus I got to Stuart. I know very little about laptops and could only give him the basics of what I had and what I need in a laptop. I knew helping out a consumer and not one of your dealers is not his job but, he very quickly researched a suitable replacement for me and got back to me on where I can get it and what I should look out for, ask for, be aware of. <br> <br> From now on my laptops comes from anyone you supply!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;853337;893490;41;2;0;0;0;0;2;NULL;NULL;NULL;15/10/05 10:58;15/10/08 16:16;Pro slim owner falsifies results;;Louii;;When doing a weigh in on my 3rd week my measurements and weightless didn't make sense, when going back home and thinking about what he verbally told me about the results I wanted to see for myself. He got abit abrupt and gave it to me again and it was more then he told me 3 hours before that. I then asked for my card on the 5th after my weigh in and he couldn't find it. I also then asked for the next 4 weeks program, injections and pills as driving into town was very much out of my weigh. I was promised he would send me my card. By the 7th nothing cane through and when I asked again for it he went off at me over whatsapp about how I'm not his only client and he will send it when he finds it. So technically lost. He then got more angry when I said I've paid for a service so I'm a client too and I want to see my results. He then decided he no longer wanted me as a client and refused to send anything to me including my maintenance plan. I spent R900 and this is how I was treated and he clearly falsified the card. He has now blocked me and I'll never know what I've achieved but paid in full. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904215;342;21;2;0;1;0;0;2;NULL;NULL;NULL;15/10/08 13:22;15/10/08 16:29; BEL MY EN EK VERTEL ALLES;***2X6;PRAAT ELKEKEER MET IEMAND ANDERS ;***;Bel my en ek vertel jou alles *** of stuur n sms en ek bel jou terug want ek het baie om jou te vertel. Ons is groot gemaak sanlam is jou plek maar my ouers was duidelik daar verkeerd. Nadat my been probleme begin gee het, het ek na verskeie dokters, spesialiste en ook 'n professor gegaan, maar niemand kon iets vir my been doen nie.<br> <br> Ek het vir Sanlam genader omdat ek nie meer my werk kan doen as gevolg van my been wat probleme gee, hulle het my onder andere na 'n te****ut van hul keuse verwys, (waarvoor ek 'n maand moes wag vir afspraak) die aanhaling op haar ver**** was: \It is therefore recommended that Mr.(@#$%) be considered eligible for his disability benefits as he will not meet the worker role demands or positional tolerance demands of the open labour market.\""<br> <br> Tot dusver word ek van een afdeling na 'n ander gegooi"
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
