1 reviews | Active since May 2017
Very bad service / wrong information / wrong debit order amount
<p>Went to Vodacom Stellenbosch to renew my contract. I signed for a amount of R238.00 monthly. Vodacom deduct R345.00 via debit order from my account. I went to Vodacom Stellenbosch 3 times every time they promise the problem was solved. I also send a lot of emails to Vodacom - my problem is still the same. I would like to cancel this contract. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I responded to you via email in order to resolve this matter.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
I responded to you via email in order to resolve this matter.
Kind regards
RJ
Vodacom Consumer Website Team