KK
Koos K
1 reviews | Active since Jul 2015
30 Apr 2019, 00:45
Very bad service ( WELL NO SERVICE )
I was there at 29 / 04 / 2019 and time 20h22 ticket no T 164 and waited 25 minutes and there was about 8 Vodacom workers around in the shop but nobody could helped me in the 25 minutes I was there . There was just one more client in the shop. I wanted to hand in one of my phones for repair and pay my account . I coudnt get any service from them !!!!!! It just shows me that there is not even a trained manager in the shop !!!
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Vodacom's replyOfficial
30 Apr 2019, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team