WJvR
Wynand Janse van Rensburg
1 reviews | Active since Jun 2020
03 Jun 2020, 07:18
Very bad service vodacom
**** service from Vodacom. Still awaiting feedback from email sent on 7 May 2020 and its now 3 June. My query has not been resolved or communicated in any way. Cant get through to customer service via 135 link. So much for "customer care"
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2020, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2020, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WJvR
Wynand Janse van Rensburg's updateReviewer Update
15 Jun 2020, 14:11O please. Valued customers you say but you dont do anything to assist.. I have spent almost an hour trying to have my query resolved through your *** number, still no service. YOU ARE WELCOME TO CONTACT ME, im done with phoning you. I suggest you make some drastic improvements. Im waiting...
WJvR
Wynand Janse van Rensburg's update15 Jun 2020, 14:11
Reviewer Update
O please. Valued customers you say but you dont do anything to assist.. I have spent almost an hour trying to have my query resolved through your *** number, still no service. YOU ARE WELCOME TO CONTACT ME, im done with phoning you. I suggest you make some drastic improvements. Im waiting...