VERY BAD SERVICE RECEIVED FROM VODACOM

I would hereby like to express my absolute disgust and dissatisfaction with the service received from Vodacom.<br> <br> After having being a customer on this network for many years, with quite a few contracts and various<br> upgrades I find it extremely offensive in the answer we received for the abovementioned JOB no. ***5.<br> <br> I have a Sony Experia Z3 phone which I only have for a year or less, I had the phone in the<br> water for the first time since I had it and wanting to take a picture. With all the ports closed, the phone was not even submerged for more than 10 seconds and less than 15cm deep when the phone went completely blank.<br> I then made contact with Vodacom Lenasia \Traderoute Mall Branch"who gladly took in the phone<br> sent it for repairs and when received back I was advised that it was \""Liquid Damaged\"". Now how is this possible?Now according to the marketing of this particular phone it is mentioned on [URL Removed] that it is:<br> \""Designed to stand the test of time\"" \""With Sony's passion for perfection"