Very bad service received by VODACOM.

I'm a vodacom customer for more than 13 years. Now all of a sudden they say I'm not paying my account by debit order but cash. My telephone contracts are now suspended due to my debit order on 1 August not going off.

I've phoned customer support several times now and they say they cannot help. My account need to be paid up.

After requesting to speak to a supervisor no one was available and no one ever phoned me back again.