Very bad service from Vodacom

Item: Vodacom
Rating: 1
Author: Neels S

I called Vodacom several times to change my debit order date, since they changed it they debited it double without my permission and the debit date was changed from the 1st to the 4th and I phoned them about three weeks before the end of the month. The same happened previously. I want a solution please?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

16 Jun 2020, 11:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Jun 2020, 11:10

Official