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MARCIA M
1 reviews | Active since Jan 2020
25 Oct 2022, 17:48
Very bad service from vodacom
I bought an Alcatel Router on contract. The signal at home is bad and I reported to vodacom and they refuse to cancel the contract. I went to Vodacom shop waterfall mall on numerous occasions but they failed to assist.
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Vodacom's replyOfficial
26 Oct 2022, 07:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2022, 07:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team