Very bad service from sales to activation

A month ago i put my application on line for a new contract with Vodacom. the application went through nobody called me back because i was desparate i called to follow up then my application was done my package was delivered when my device was delivered i had already changed my mind in terms of the devise i wanted so i returned the delivery immidiately with the courier i didnt even open the package. i spoke to the sale person Lisa who was helping me she told me the cancellation will take 7 to 14 days when that is done she will call me to do a new application after 7 day i called to follow up several times she kept saying she will get back to me very annoyed by my calls untill a new contract was done my device was delivered 3 weeks back i called the activations for my device to be activated with my old number ported but that wasnt done they activated incorrect number Nono did it i had to call sevveral times till today my device is activated with an incorrect i have been calling everyday this week im being told my phone will be activated with my ported number at 21H00 when i switch it on nothing has happened till this morning im very annoyed right now from JN Makhene