1 reviews | Active since Sept 2016

28 Nov 2017, 11:23

very bad service from an employee

i have been struggling with vodacom for two months straight this is my second complaint against the call centre for the same problem what do i have to do to ensure that my line had been blocked for two months and they finally unblocked due to there mistake but i was given 1 gb of data instead of 4 g that i missed out on and i am still waiting.

CONATACT ME ASAP

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2017, 11:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team