Very bad service for RedVIP - Upgrades Cancelled without notice or reason

Vodacom - even if you want to cancel your contract, and call the "Retentions" (or lack thereof) department - you wait and wait for hours for someone to answer the ********** line.

I wanted to upgrade my RedVIP contract, and have been with Vodacom for over 10 years, but the "next business delivery" thing is a lie. I have been struggling to get my upgrade order confirmed with Vodacom Direct/Online, for over a week, and everytime I phone in to follow up, I am told the order was cancelled and no reason was put on the system. The last, or third time they told me this, was the reason "no stock of the phone".

Funny, because Telkom has a better deal, and they have stock for me.

So, sorry Vodacom, but you guys suck and I am moving my cellular service.