CA
Crystal A
1 reviews | Active since Jul 2019
02 Jun 2020, 16:25
Very BAD SERVICE for first applicants
I have app**** for a contract phone last week Thursday and got an sms that my application for referral number has been approved.
I tried calling but you never get through, I've sent emails and today I received an email that my ticket has been resolved, Firstly no one from vodacom ever called me!!! I need assistance urgently
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2020, 08:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2020, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CA
Crystal A's updateReviewer Update
03 Jun 2020, 13:18I have not received a call as yet from vodacom!! Since I app**** online last week I haven't received a call since.
CA
Crystal A's update03 Jun 2020, 13:18
Reviewer Update
I have not received a call as yet from vodacom!! Since I app**** online last week I haven't received a call since.