SC
Silver C
1 reviews | Active since Oct 2019
01 Oct 2019, 16:18
Very bad service
My experience with Vodacom is very bad. I am paying for a contract that I never received a package for and they are refusing to cancel my account so that I can get a new one. I have been billed since may to date. I am really disappointed with vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Oct 2019, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Oct 2019, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Oct 2019, 15:35Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards,
Consumer Website Team
Vodacom's reply24 Oct 2019, 15:35
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards,
Consumer Website Team