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DS
Danica S

1 reviews | Active since Apr 2021

02 Sept 2021, 13:11

Very Bad Service / Double billing !!!!!

I am so unhappy .... for the last 6 months , I have been billed double .... After calling a million times !! I really do not know what to do anymore .... they are very fast to debit but sooooooo slow to resolve an issue on their side !! A bunch of incompitent people working there !!!

0
Replies (5)
Vodacom
Vodacom's reply02 Sept 2021, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
DS
Danica S's update02 Sept 2021, 17:47
Reviewer Update
No !!!

You are billing me for data that I have cancelled in Feb !!!!

R99 x 7

I want that monet back !!!!!

Worst worst worst service ..... you are *****ing my money !!!!
DS
Danica S's update02 Sept 2021, 17:50
Reviewer Update
I have asked to listen to the recording where I have asked please to cancel the R99 ..... but nobody listens to me ..... why are you *****ing from me ???? I have been a client for more than 10 years !!!

I want my money back
DS
Danica S's update02 Sept 2021, 17:52
Reviewer Update
Listen to the recording !!!!!! I have cancelled it in February !!!!! I am fed up !!!
DS
Danica S's update07 Sept 2021, 10:44
Reviewer Update
Still no call , listen to the recording in February !!! I want my money back !!!!!!!