Very BAD service
Very disappointed again with Vodacom still waiting gor the supervisor to call me from last week. After I ask for them to listen to the recording as I never authorized a new contract no response. As usual!
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Vodacom's replyOfficial
22 Sept 2021, 11:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
23 Sept 2021, 13:45Still waiting it’s now been a week after I spoke to your consultant terrible service .
Pls get a supervisor to call me ASAP from cancellation department.
New post is going on social media as clearly you don’t care about your clients
Pls get a supervisor to call me ASAP from cancellation department.
New post is going on social media as clearly you don’t care about your clients
's update23 Sept 2021, 13:45
Reviewer Update
Still waiting it’s now been a week after I spoke to your consultant terrible service .
Pls get a supervisor to call me ASAP from cancellation department.
New post is going on social media as clearly you don’t care about your clients
Pls get a supervisor to call me ASAP from cancellation department.
New post is going on social media as clearly you don’t care about your clients