GB
Gayle B
1 reviews | Active since May 2012
13 Mar 2025, 08:52
Very bad service
I have been trying for the last 9 months to get my 2GB simcard cancelled. I have been given numerous numbers and have called and called, only to wait on the phone for up to an hour. This is appalling service.
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Vodacom's replyOfficial
13 Mar 2025, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2025, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team