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Stephen T
1 reviews | Active since Sept 2021
12 Nov 2025, 08:32
Very bad service
I lodged a complaint to vodacom last week Saturday about the home wifi router that hasn't been working for a month now and they rep**** same day saying a consultant will contact me I'm still waiting and I will not be paying for services I did not receive for the whole month, this needs to be fixed ASAP as it inconveniences my life
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Replies (2)
Vodacom's replyOfficial
12 Nov 2025, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2025, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Stephen T's updateReviewer Update
14 Nov 2025, 18:39I still have have not received a call from vodacom, it has been a month now, my home router not working
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Stephen T's update14 Nov 2025, 18:39
Reviewer Update
I still have have not received a call from vodacom, it has been a month now, my home router not working