Very bad service at VODACOM

Item: Vodacom
Rating: 1
Author: Dineo M

I have been having troble with my vodacom business wifi for the past 2 weeks..all i get is a reference number nd being told it will be fixed by the next day but nothing is working..Its really annoying to pay for something you ar not using..at the moment my calls ar blocked or ignored..

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Dec 2023, 08:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Dec 2023, 08:03

Official

Dineo M's updateReviewer Update

22 Dec 2023, 12:14

After 3 days of talking to your consultant i still dont have internet in my home..you can now help me by directing me to the right department for cancelling my contract.i am no longer interested in your services.and i will not pay for something we didnt use

Dineo M's update22 Dec 2023, 12:14

Reviewer Update