very bad service and no assistance

<p>good day i have a serious complaint that i need assistance with. </p> <p>i went to the vodacom shop at waterfall mall in rustenburg to open a 2nd data contract.i went there on the 23august. the constultant said hell let me know and that the contract will be activated after 24 hours. .. nothing was done.</p> <p>everytime i went to the shop hell say hell let me know after numerious times i asked for a different consultant. i was helped by 3different consultants and no one coild assist me. the last conaultant who helped me managed to get the contract activated on the 1of september only. </p> <p>when i check my balance i cant see the data was loaded. the last consultant advised that as soon as the debit order went off ill know its fine. </p> <p>which also didnt happen. she advised me the debit order is unpaid.. and she cant give me a reason why. and also advised me that i am under collections. my other contract which is also data went off without any hassles. i had more than enough money in my account. </p> <p>she advised that i need to pay to clear my reccord. which i did immidiately. 5/9/2016.</p> <p>the data is still not loaded. cansomeone please help me?</p>