Very bad service and *****

Poor service and *****. I app**** for Vodacom Fibre in January the only thing I received was a router and they never came for installation instead they just send me statement that I am owing 1.5 for something that I had never used and that was never installed and I called them several times to cancel but they always told me that they are still investigating my case and the lady called Babalwa will get back to me but ever since she has never contacted me. Am very angry with your service shem.. Please just cancel my contract. Joh I never thought you **** people shem.