Very bad service and contract deals

Item: Vodacom
Rating: 1
Author: Charlene T

Hi I app**** for a phone online with Vodacom, a Huawei P30 for R299.00. A consultant phoned me to help me with the application said that I don't qualify for the P30 but for a Y7 for the same price. I was then told it's because of my scoring that is low and that the P30 is not financed.

My problem is why do i qualify of the a Y7 and not P30, it's the same price. I don't get the scoring and financed part because regardless i will still pay the contract whether its financed of not.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Apr 2019, 14:02

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply05 Apr 2019, 14:02

Official

Vodacom's replyOfficial

05 Apr 2019, 14:32

Dear Charlene

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply05 Apr 2019, 14:32

Official

Dear Charlene

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further.

Vodacom Consumer Website Team