MS
Mulalo S
1 reviews | Active since Jan 2022
08 Nov 2025, 11:00
Very bad service
I call vodacom on the 1st November regarding my fibre account up until today they have not resolved anything.i complain here on hellopeter they only called once promising me that the matter will be resolved but nothing have been resolved.i call customer care today I spoke with shudu and she told me since my account have been suspended last week and the account is paid in full.meaning that this people they don't care they will just call promising me that they will sort it out but they don't do nothing
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Nov 2025, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Nov 2025, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MS
Mulalo S's updateReviewer Update
09 Nov 2025, 09:14Vodacom people they always come here on hellopeter and say that we are not aware about your issue while their while aware and promise that a consultant will call you but no one will call you.i have been writing here the whole week they come and tell me that my problem will be resolved soon but nothing.vodacom is a **** serious
MS
Mulalo S's update09 Nov 2025, 09:14
Reviewer Update
Vodacom people they always come here on hellopeter and say that we are not aware about your issue while their while aware and promise that a consultant will call you but no one will call you.i have been writing here the whole week they come and tell me that my problem will be resolved soon but nothing.vodacom is a **** serious