JVdw
Jackie Van der westhuizen

1 reviews | Active since Jun 2017

21 Jun 2017, 18:19

Very bad service

<p>Vodacom newcastle mall. Very bad service took out a contract by them on the 1stJune and there is a headset that needs to be with the phone . When we collected the phone they had no headset?.? Spoke to the manager said she will come back to us . Phoned several times now and everytime we hear they will call back but nothing happened yet. This is pour service. Untill today nobody called us to gibe feedback. Next step is the papers</p>

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Replies (2)
Vodacom
Vodacom's reply22 Jun 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Jun 2017, 12:02
Official

Dear Jackie

As discussed, feedback has been provided.

Regards,

RJ