1 reviews | Active since May 2017

02 May 2017, 10:42

Very Bad Service

<p>I booked a phone in for a screen repair at vodacom Wonderboom Junction more than 3 months ago. Upon booking I was notified the reoair would take no more than 21 working days. It is more than 3 months later now and I have not heard a word from them. Every time I go to enquire about it I am told they cannot help me and I have to phone 'this and this' number. The number rings coninuously withiut answer and my Emails are blatantly ignored. Honestly the worst service.</p>

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Replies (1)
Vodacom
Vodacom's reply02 May 2017, 10:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team