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pieter B

1 reviews | Active since Mar 2015

22 Mar 2017, 20:27

very bad service

<p>Ive been with Autopage for over 14years and never encountered any problems. Autopage closed down and my vodacom contract was automaticly moved to vodacom. Never missed a payment and now its upgrade time they could only offer me a much lower package that im currently on. Isnt it suppose to be an upgrade? Excuse is that my portfolio is too low. Cant even offer me the same package im on at the moment. Gonna have to move to other service provider. My dad has the same problem. </p>

0
Replies (3)
Vodacom
Vodacom's reply23 Mar 2017, 07:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

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pieter B's update23 Mar 2017, 16:57
Reviewer Update

And 20 hours later and no consultand made an effort to phone me....

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pieter B's update27 Mar 2017, 11:02
Reviewer Update

Three days later and still no call from a consultant