JC
Judith C

1 reviews | Active since Mar 2017

07 Mar 2017, 08:12

Very bad service

<p>I would not recommend Vodacom to anyone there level of service is absolutely pathetic</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Mar 2017, 09:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Mar 2017, 13:34
Official

Dear Client

We apologise for the delay in this regard.

I escalated the matter to the Retentions Management Team for further investigation and feedback.

Kind regards

Vodacom Consumer Website Team