AW
Alta W
1 reviews | Active since Oct 2018
07 Jan 2025, 11:13
Very Bad service
Vodacom has charged me for an Entertainment Subscription for October, November and Dec 2024 I canceled and confirmed the cancellation of this on the 9th Oct, and paid that invoice But they billed it again and then suspended the line after the last conversation is that they are crediting this off the account and I should make payment only for the usage This is really bad service, as we use our phones to work
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Vodacom's replyOfficial
07 Jan 2025, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team