Very bad service

<p>In in June 2016 I canceld my contract with Vodacom, few months after that I saw on my bank statements that they were still billing me, and was on a amount of over R 2000 that they had allready taken. I called in to resolve the problem, spoke to at least 5 people from Vodacom, and after an hour of back and forth calling and trying to get to the correct department for my querie I atill wasn't helped or even spoke to the correct person to help me. I xalled in again and spoke to someone that helped me and told me that no one from Vodacom canceled my contract but they have a record of me calling in to cancel. the problem seemed to be resolved and I forgot about it, 2 monthas after that I recieved a bill again from them again, so I called in again, with the same result than the first time, took me more than an hour just to talk to someone that could help me. They canceled my contract agai, I asked to send me a canelation letter as proof this time, so I recieved it and really thought this time it will be the end of that, but no it was not resolved. I tried to apply for credit and was declined because they said i missed payment with Vodacom. This is the most shocking service or lack there of that I have ever seen, I am not a person that like to complain and not on any type of platforms like this one, but my life is being made difficult because of something they did, it really makes me angry to have companies out there that advirtise their great service but when it comes to the client's it is no where to be seen, I hope Vodacom sees this and start fixing their problem.</p>