RM
Refiloe M

1 reviews | Active since Oct 2016

25 Oct 2016, 11:07

VERY BAD SERVICE

<p>I have been trying to cancel my contract since the begining of October. I paid a settlement fee and everytime I call they transfer me from pillar to post and no one can help me. My employer is getting angry with me being on the phone the whole time to Vodacom. All of this just to cancel my contract. I will be changing my network as I feel Vodacom is useless</p>

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2016, 11:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team