Very bad service

Item: Vodacom
Rating: 2
Author: Kim P

I paid my contract in full and want my old number to prepaid. I even bought a new sim. But still the sim does not work. If I call customer service they say go to a branch. If I go to a branch in Randfontein then they say I must call customer service. Its been 3 weeks and still no one can help me.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Mar 2016, 11:00

Hello Bush12,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply11 Mar 2016, 11:00

Official

Hello Bush12,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team