VERY BAD SERVICE

Hi, I'm very disappointed in the service I'm receiving. I took out a contact last November and since then Vodacom has been pathetic. I gave them my FNB account details to debit from but instead they took it from my Capitec acc. as I had a data contract on that acc being debited. Now I'm being charged for money not being in the Capitec acc because you keep on trying to take the money off the wrong acc and this is bad for my credit record. I now need to pay much more because of your stupidity. I'm not paying a cent over before this is resolved. I already lost money last month due to your mistakes. One of your senior management must get back to me to rectify the error as your call centre is also very unprofessional. I also want my money back from last month or it can be credited. if this message is ignored I'll take steps to get help from the Ombudsman. Regards,