1 reviews | Active since Jan 2016
Very BAD service
On 8 Febr. 2014, I signed a contract with vodacom,which expires, 8 Febr. 2016. I didn't receive any service from them, but one thing they are good at is taking my money. Promises were made and NOTHING happened. 1) Because the ****el could not receive a signal they promised to send somebody to test the signal. NOTHING HAPPENED. 2) A woman phoned from ( +***) promising a booster to be installed in my home,FREE of CHARGE, NOTHING HAPPENED. 3)On 15 July 2014 I phoned vodacom to complain about their bad service but was sent from one person to another. I just gave up. 4)On 25/ 8 / 2014, a man phoned from (+***) telling me they are busy with my case and will keep me posted. AND not a word from them. 5) In the contract they stated that they will notify me 40 to 80 days prior to the end of contract period of the pending expiry. HAVE'NT received anything . Another sick way to keep paying for bad service. For two years they took my money without any service. That they can do well, but delivering service, PATHETIC. As from now on I won't use any vodacom product or recommend them as to anybody . With that I hope they have the decency and conscience to pay back MY money.
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
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Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
