DG
Danie G

1 reviews | Active since Sept 2017

17 Sept 2018, 09:35

Very Bad Service

The Service are terrible and they did not want to give me my phone after my upgrade because I dont have my ID with my only my Drivers License. So now I am canceling and moving to another provider

0
Replies (2)
Vodacom
Vodacom's reply17 Sept 2018, 10:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Sept 2018, 12:04
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved.

Regards

Consumer Website Team