1 reviews | Active since Apr 2014
Very bad service
I have been trying to resolve a matter for a year now with vodacom. They took my monthly line rental twice in August 2017. One for R876.32 and one for R819.78. ( Invoice No: H2-8JVGW) I have been to the Vodacom Sasolburg branch several times to resolve this matter, with no luck with their very unfriendly staff. I've emailed vodacom several times with NO response..
Andanja Koen
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Andanja
As discussed, this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi Andanja
As discussed, this matter is now resolved.
Have a pleasant day further!
Regards,
RJ