KM
Kabo M

1 reviews | Active since Sept 2017

11 Sept 2017, 14:34

Very Bad service

After months of paying my account and finally settling my contract earlier than expected I was told that I cannot cancel my contract prematurely or a penalty fee will be charged. My contract has now ended an I am expected to pay R1000 over and above an account 7 have settled. This is insanity!!!!

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2017, 14:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team