1 reviews | Active since Nov 2013
Very bad service
I app**** on Saterday for a S8 deal of R649 n month, send through all my documents and to date I had to phone everyday to follow up and still have no clear answer, everytime I am promised to be called back but no one calls, today I was promised that I would be called before 20:00 and wow still no call, the amount also ways change on system to R800 and something which I did not apply for or agree upon, I was told that my application was approved but due to it being my first contract I can only have a cheaper phone but sorry that is unexpectable, Godfrey told me that he send my application through for a review so that I can get the phone I app**** for and by tonight I will have a answer, I won't waste another day wasting my time with Vodacom I have been a prepaid customer for a very long time and apparently you don't need more people applying for your services so Vodacom I will apply somewhere else, someone that wants to help me and someone that is not going to charge me more than what I app**** for, I will also stop using my prepaid number as I believe you do now deserve my support.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM
